![]() However if you do make a game explicitly designed to be completed in less than two hours (Gone Home? Portal?) you might want to look elsewhere for a store to sell your wares. It's an absolute lifesaver of a policy, especially in an. It is just as likely that Steam's new policies will encourage more gamers to use the service and pay money for conveniently sold games - a good thing for all concerned. Since 2015, Steam has boasted a fairly lenient policy allowing all of its users to refund purchased games and get all of their money back. ![]() Of course what is probably more likely is that anyone wanting to get free games already knows how to do it. RockPaperShotgun also points out that games who have decided not to use DRM on their games are essentially forced to give away their work for free, at least if consumers prove unscrupulous enough to request refunds just to play for free. Steam games and DLC are eligible for a refund if they meet both of the following requirements: The game was purchased within the last 14 days. Which all sounds fantastic - except if you're making a game designed to be consumed in a short amount of time, or - admittedly a position with which it is harder to empathise - one which just isn't very good.Įpanalepsis creator Cameron Kunzelman told Kotaku that "the Steam policy is actively giving us a world where certain kinds of shorter experiences don’t even figure in to the economic ecology that we imagine around games". Handy given a new Steam Sale is just around the corner. "We do not consider it abuse to request a refund on a title that was purchased just before a sale and then immediately rebuying that title for the sale price," Valve said. However, Valve will let you request a refund on a game if you later spot that it's being offered for a reduced price. For a refund to be officially eligible, it must fulfill two requirements: The refund request must be made within 14 days of the items purchase The account must have spent less than two hours playing the game However, Steam does note that even if you dont fall within these requirements you can still submit a request for them to take a look at it.
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